Returns Policy for The Black Flag Collective: At Black Flag Collective, we strive to provide our customers with high-quality products and a seamless shopping experience. If, however, you are not completely satisfied with your purchase, our returns policy is designed to make the process as simple and straightforward as possible. Please read the following points carefully: Eligibility for Returns: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Returns are accepted within 30 days from the date of purchase. Initiating a Return: To initiate a return, please contact our customer service team at theblackflagcollective2022@gmail.com with your order number, a detailed explanation of the reason for the return, and clear photographs of the item(s) if they are damaged or defective. Return Shipping: Customers are responsible for return shipping costs unless the item received is damaged, defective, or the wrong item was sent. In such cases, we will provide a prepaid shipping label. We recommend using a trackable shipping service for returns to ensure that the items reach us safely. Refund Process: Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of business days. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately. We may require additional information or photographs to assess the situation and provide an appropriate solution. Restocking Fee: A restocking fee may apply to certain returns, particularly if the item is returned without its original packaging or is not in resalable condition. Refused or Undeliverable Packages: If a package is refused or deemed undeliverable by the carrier and returned to us, the customer will be responsible for the cost of the return shipping. Policy Changes: The Black Flag Collective reserves the right to update or modify this returns policy at any time without prior notice. Please review our policy periodically for any changes. If you have any further questions or concerns regarding our returns policy, feel free to reach out to our customer service team at theblackflagcollective2022.co.uk Thank you for choosing The Black Flag Collective!